Privacy Policy
Table of Contents
Introduction
At Ignition Marketplace, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our vehicle marketplace platform, attend our events, or interact with our services.
By using our platform, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.
Information We Collect
We collect several types of information from and about users of our platform:
Personal Information
- • Account Information: Name, email address, phone number, and password
- • Profile Information: Profile picture, bio, and preferences
- • Payment Information: Billing address and payment method details (processed securely through third-party providers)
- • Identity Verification: Government-issued ID for seller verification
Vehicle Information (Sellers)
- • Vehicle details (make, model, year, VIN, condition, etc.)
- • Vehicle photos and documentation
- • Pricing and listing information
- • Vehicle history and maintenance records
Event and Usage Data
- • Event registration and attendance information
- • Platform usage patterns and preferences
- • Communication history and support interactions
- • Technical data (IP address, browser type, device information)
How We Use Your Information
We use the information we collect for the following purposes:
Platform Operations
- • Providing and maintaining our marketplace services
- • Processing vehicle listings and transactions
- • Managing event registrations and attendance
- • Facilitating communication between buyers and sellers
User Experience
- • Personalizing your platform experience
- • Providing customer support and assistance
- • Sending important updates and notifications
- • Improving our services based on usage patterns
Safety & Security
- • Verifying user identity and preventing fraud
- • Monitoring for suspicious or illegal activity
- • Ensuring compliance with our terms of service
- • Protecting the safety of our community
Legal Compliance
- • Complying with applicable laws and regulations
- • Responding to legal requests and court orders
- • Enforcing our agreements and policies
- • Protecting our rights and interests
Data Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:
Service Providers
We may share information with trusted third-party service providers who assist us in operating our platform, processing payments, or providing customer support.
Event Participants
Basic contact information may be shared with other event participants to facilitate vehicle transactions and communication.
Legal Requirements
We may disclose information when required by law, court order, or to protect our rights, property, or safety.
Data Security
We implement industry-standard security measures to protect your personal information:
Technical Safeguards
- • SSL/TLS encryption for data transmission
- • Encrypted data storage
- • Regular security audits and updates
- • Multi-factor authentication options
Operational Safeguards
- • Limited access to personal information
- • Employee training on data protection
- • Regular backup and recovery procedures
- • Incident response protocols
Important: While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
Your Data Protection Rights
You have several rights regarding your personal information:
Access & Portability
Request a copy of your personal data and receive it in a portable format.
Correction
Update or correct inaccurate personal information in your account.
Deletion
Request deletion of your personal data, subject to legal requirements.
Restriction
Request limitation of processing of your personal information.
To exercise these rights, please contact us at privacy@ignitionmarketplace.com
Data Retention
We retain your personal information only as long as necessary for the purposes outlined in this policy:
- • Account Information: Retained while your account is active and for 3 years after closure
- • Transaction Records: Retained for 7 years for legal and tax compliance
- • Vehicle Listings: Retained for 2 years after listing removal
- • Communication Records: Retained for 3 years for customer support purposes
We may retain certain information longer if required by law or to protect our legitimate business interests.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make changes, we will:
- • Update the "Last updated" date at the top of this policy
- • Notify you via email if the changes are significant
- • Post a notice on our platform highlighting the changes
- • Provide a summary of key changes when applicable
Your continued use of our platform after any changes indicates your acceptance of the updated Privacy Policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Privacy Inquiries
General Support
We will respond to your inquiry within 30 days of receipt.